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众包对于破解图书馆文献资源建设中固有的“二八现象”提供了新的解决思路。国内图书馆现有的读者荐购以及国外图书馆陆续开展的读者决策采购(PDA)已经具备了众包基础。本文重点讨论了预设文档控制、读者分级策略、读者信息素养教育、定期统计与反馈、与供应商建立售后保障系统等一系列众包对策,从而使众包变得可控,并能获得高质量的使用效果。
Crowdsourcing provides a new solution to the “28 phenomena” inherent in the construction of library document resources. Existing readers in domestic libraries are recommended to purchase as well as foreign libraries to gradually carry out the reader decision-making (PDA) already have a crowdsourcing foundation. This paper focuses on a series of crowdsourcing strategies such as preset document control, reader rating strategy, reader information literacy education, regular statistics and feedback, and after-sales support system with suppliers, so that crowdsourcing can be controlled and high Quality of use effect.