文章从医患友好度建设实践者和探索者的角度,阐述了医患友好度的由来和基本概念,并对全国首家基层医院医患友好度建设试点单位的实践探索情况作了回顾,着重介绍了医患友好度指标评价体系的编制、医患友好度建设效果的评价工作,对医患友好度建设试点效果作了对照性数据统计,文章还对医患友好度建设的进一步推广提出了建议。 The article elaborates the origin and basic concept of doctor-patient friendly degree from the perspective of doctor-patient friendliness construction practitioners and explorers, and reviews the practice and exploration of the pilot unit of doctor-patient friendliness construction in the first grass-roots hospital in our country. This paper introduces the compilation of doctor-patient friendly index evaluation system, the evaluation of doctor-patient friendly degree construction effect, comparisons of the data of the doctor-patient friendly degree pilot project. The article also proposes the further popularization of doctor-patient friendly degree construction Suggest.