公安机关与社会层面长期接触和直接摩擦,决定了其必然成为网络社会关注的焦点。相对于其他政府部门,公安机关的执法行为更容易引发网络舆论危机,若应对不力就会使公安机关的公信力面临质疑,从而给社会稳定造成严重威胁。因此,公安机关只有正视网络舆情危机,并且采取有效措施予以应对,才能有效化解危机,重塑自身良好形象。 Long-term and direct friction between the public security organs and the social level has decided that it will inevitably become the focus of the online society. Compared with other government departments, the law enforcement actions of public security organs are more likely to lead to cyber media crisis. If the response is not effective, the credibility of public security organs will be questioned, posing a serious threat to social stability. Therefore, only when the public security organ looks squarely at the public opinion crisis and takes effective measures to deal with it can we effectively resolve the crisis and reshape our good image.