电子政务的优势之一是由于它的实施可以拉近公众和政府之间的距离，使得互联网更好的为平民阶层服务，这将有助于发展中国家减少贫困，弥合由于网络应用水平的差距造成的数字鸿沟。这方面做得最成功的是印度的知识信息计划（Ｇｙａｎｄｏｏｔ） One of the advantages of e-government is that its implementation can shorten the distance between the public and the government and make the Internet serve the civilian population better. This will help reduce the poverty in developing countries and bridge the gap due to the level of network application Caused by the digital divide. The most successful in this regard is India’s Knowledge and Information Program (Gyandoot)