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目的:探讨将精细化管理模式应用于泌尿外科护理管理中的作用。方法:选取2015年2~11月浙江省舟山市普陀区人民医院泌尿外科收治的130例患者为研究对象,采用随机分组法将其分为常规组和管理组,每组65例。常规组采用传统的护理管理方法,管理组应用精细化管理模式,比较两组患者应用不同管理模式后的护理满意度。结果:管理患者对护理满意度为96.92%,显著高于常规组的80.00%(P<0.05)。结论:泌尿外科实施精细化管理有利于改善护理人员整体素质,同时还可使护理工作更为规范和人性化,满足更多患者所需,提高患者满意度。
Objective: To explore the role of refined management in urology nursing management. Methods: From January to November 2015, 130 patients admitted to Department of Urology, Putuo District People’s Hospital of Zhoushan City, Zhejiang Province were selected as the study subjects. They were divided into routine group and management group with 65 cases in each group. The conventional group adopted the traditional nursing management method, the management group applied the meticulous management model, and compared the nursing satisfaction of the two groups after applying different management modes. Results: Satisfaction of patients was 96.92%, which was significantly higher than 80.00% (P <0.05) of the control group. Conclusion: The implementation of meticulous management of urology is conducive to improving the overall quality of nursing staff, but also make the nursing work more standardized and humane, to meet the needs of more patients and improve patient satisfaction.