失败让人刺痛,那就拔出刺继续前行。“我们这里需要更多创新,我们需要员工做更有创意的思考,并且更具创业精神。这几年来,我一直在提倡这件事,但情况似乎没有什么改变,真令人沮丧。”这是一位客户最近的感叹,他是一家专业服务公司的高管。让他沮丧的是,尽管他的组织鼓励员工利用每个机会去尝试新点子,但实际这样做的员工却极为罕见。 Failure makes people sting, then pull out the thorns to move on. “We need more innovation here, we need more creative thinking and more entrepreneurial staff, and I’ve been advocating this for years, but it seems frustrating that things have not changed.” This is a recent lament from a client, an executive at a professional services company. To his dismay, though his organization encourages employees to take advantage of every opportunity to try new ideas, it is extremely rare to actually do so.