浅议提高医院公众满意度的方法医院的公众满意度，也称满意率，是指在一定的社会人群中对医院有满意感的人所占的比例，满意感是指公众个体在接受医疗服务过程中对医院的一种情绪、情感体验。在对住院患者、社会人群的问卷调查中，由于人们受各自思想情绪和利益冲突的影响... Discussion on ways to improve hospital public satisfaction The hospital’s public satisfaction, also called the satisfaction rate, refers to the percentage of people who are satisfied with the hospital in a certain social group. Satisfaction means that the individual is receiving medical services. A kind of emotional and emotional experience for the hospital during the process. In the questionnaires for inpatients and social groups, people are affected by their own thoughts, emotions, and conflicts of interest...