增值业务和供应链业务,很大程度上正成为特许经销的突出特点。出于竞争的需要,增值业务成为区分某个经销商与其他经销商不同操作方式的一个手段。几十年以前,特许经销是针对小规模订购和小客户的销售渠道。那时,制造商的总体销售中只有大约10%来自他们的经销记录。随着客户的购 Value-added services and supply chain business, to a large extent, is becoming a prominent feature of franchising. For the sake of competition, value-added services become a means of distinguishing between different distributors and different dealers. Decades ago, franchising was a sales channel for small-scale subscriptions and small accounts. At that time, only about 10% of the manufacturer’s total sales came from their distribution records. With the customer’s purchase