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目的了解目前东方艾滋病热线求询者的常住地、年龄、性别组成、咨询问题等,在此基础上做针对性的工作安排,提高热线服务质量。方法将2007年5月1日至2008年4月30日,共4959人次热线电话来电者的性别、年龄、常住地、求询内容等资料,运用社会科学统计软件(SPSS13.0)进行分析。结果男性来电者3957人次,女性为1002人次,比例为3.9∶1。恐惧艾滋病咨询电话979人次,咨询3980人次。涉及到HIV感染的电话1327人次,在来电中有过高危行为者896人次。21～40岁人群来电达4477人次,占总体来电量的90.28%;而41岁及以上者来电404人次,占8.15%。结论来电者主要为21～40岁年龄段的人群,咨询内容主要是HIV感染和检测的问题。在恐艾者中间,女性多于男性,40岁以上者多于40岁以下者,这种差异具有统计学意义。
Objective To understand the current permanent residence, age, sex composition and consultation of current Oriental AIDS hotliners, and to make targeted work arrangements and improve the quality of hotline services. Methods From May 1, 2007 to April 30, 2008, a total of 4959 hotline callers were analyzed by gender, age, place of residence, inquiry and other information using social science statistical software (SPSS13.0). Results There were 3957 male callers and 1002 female callers with a ratio of 3.9: 1. AIDS counseling phone 979 people, consulting 3980 people. 1327 people involved in HIV infection and 896 people who had high-risk behaviors in their calls. People aged 21-40 received 4477 calls, accounting for 90.28% of the total number of calls, while those aged 41 and over called 404 people, accounting for 8.15%. Conclusion The callers are mainly from 21 to 40 years of age. The main content of the consultation is HIV infection and detection. Among those who fear AIDS, there are more women than men, those over the age of 40 more than 40 years of age, the difference was statistically significant.