改革的十年,也是我国推行全面质量管理的十年,改革为推行TQC提供了良好的环境,反过来,TQC的推行又促进了改革的深化。TQC从工业企业发展到商业与服务行业,运用TQC改善工作质量,提高产品质量和企业素质,十年来取得了显著的经济效益。实践 Ten years of reform are also ten years of total quality management in our country. The reform has provided a good environment for the implementation of TQC. In turn, the implementation of TQC has promoted the deepening of the reform. From the development of industrial enterprises to the business and service industries, TQC has made remarkable economic returns in the past ten years by using TQC to improve the quality of its work and improve its product quality and corporate quality. practice