景德镇市地税局充分运用服务需求调研成果,结合办税服务工作实际,针对性进行理论思考和机制建设,取得了办税效率明显提升、纳税人满意度明显提高的效果。一、调研概况构建服务型地税机关,夯实纳税服务核心业务,必须以了解纳税人的合理正当服务需求为前提。为此,我们开展了本次服务需求调查。1.调研方式。编制调查方案,拟定调查提纲,设计调查表格,召开纳税人代表座谈会。“办税服务分项评价表”重 Jingdezhen Municipal Local Taxation Bureau made full use of the research results of service demand research and combined with the actual work of tax service, targeted theoretical thinking and mechanism construction, and achieved the effect of obviously improving tax efficiency and obviously improving taxpayers’ satisfaction. First, the survey Overview Construction tax service agencies to consolidate the core business tax services, taxpayers must understand the reasonable and legitimate service needs as a precondition. To this end, we conducted a survey of service needs. Research methods Prepare investigation plan, draw up survey outline, design survey form and hold taxpayers’ representatives forum. “Tax service sub-evaluation table ” heavy