要想从根本上解决信访问题,一方面公安机关要摆正位置,真心实意为人民群众排忧解难;另一方面,必须解决公安队伍自身存在的问题、改革公安工作运行机制。 To fundamentally solve the problem of letters and visits, on the one hand, the public security organs should take proper positions and sincerely hope to solve their problems for the masses of the people. On the other hand, public security personnel must solve their own existing problems and reform the operation mechanism of public security work.