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目的利用qq群开展人工耳蜗植入后患者健康教育,将延伸护理切实做到实处。方法建立患者家属qq群首先建立由护士长、责任护士、主管医生组成的名为“聆听世界”的qq群,责任护士负责告知家属建立群的目的、群成员及入群后遵守相关规定,出院前发放留有我科“聆听世界”群号及相关事宜的出院指导温馨提示卡,以便出院后的患者家属能够及时入群。住院行人工耳蜗手术的患者家属进行扫群二维码入群。通过qq群主要开展健康咨询、科普信息发布、答疑解难、意见反馈等,充分利用群公告,不定期维护更新,主要有人工耳蜗的原理、术前常规检查项目、手术后护理、出院健康指导、开调机注意事项等。结果 2015年8月至2016年6月,在我科住院行人工耳蜗植入手术的患者233例为研究对象,入群者为孩子的父母,共计220人。通过qq群及时发现术后并发症3例,及时采取处理措施,避免了不良反应发生。通过qq群的建立密切了护患关系,为患儿的语训也提供了交流平台,患者满意度提高到了100%。结论 qq群在人工耳蜗植入患儿术后康复过程中起到了重要作用,在现代临床护理中值得推广应用。
Objective To carry out the health education of patients after cochlear implants using qq group, and to extend the nursing care effectively. Methods To establish a family qq group of patients First of all, a qq group named “Listen to the World” consisting of a nurse chief, a responsible nurse and a chief physician was established. The responsible nurse is responsible for informing the families of the purpose of establishing the group, the members of the group, and complying with the relevant regulations , Issued before discharge leave our department “Listen to the World ” group number and related issues discharge guidance card, so that the families of patients after discharge can be timely into the group. Family members of patients with cochlear surgery were scanned for QR codes. Mainly through qq group health consultation, popular science information release, Q & A, feedback, etc., take full advantage of group bulletin, irregular maintenance updates, the main cochlear implant principle, preoperative routine examination items, postoperative care, discharge health guidance, Opening machine attention matters. Results From August 2015 to June 2016, 233 cases of cochlear implants in our department were investigated, and 220 children were enrolled. Timely detection of postoperative complications by qq group in 3 cases, take timely measures to avoid adverse reactions. Through the establishment of qq group, the close relationship between nurses and patients provides a communication platform for the children’s language training. The satisfaction of patients is increased to 100%. Conclusion The qq group plays an important role in the postoperative rehabilitation of cochlear implants in children, which is worthy of promotion and application in modern clinical nursing.