最近,我们大众日报群众工作部全体做通联工作的同志,讨论了怎样对待和处理群众信稿问题。在讨论中,大家认为,所谓处理好通讯员的信稿,应该包括两个方面。第一,是充分运用群众信稿,把凡是能够利用的信稿,尽可能以各种不同的形式表现到版面上来。这是来信来稿群众的主要要求,也是广大读者的普遍要求(从这个意义上讲,编辑工作是我们群众工作的重要组成部分);第二,凡是需要复信的信稿,应该采取各种方式,都向作者作出交代,尽可能地在思想上、政策上、业务上给予指导和帮助。过去,我们实际上是按照这两个方面的要求去做的, Recently, as we all work in the mass general public work department of the Public Daily, we talked about how to treat and deal with the issue of mass letters. During the discussion, everyone believed that the so-called handling of correspondence should include two aspects. The first is to make full use of the people’s letters and put all those who can make use of them as many different forms as possible. This is the main requirement of the people who write the letter and is also the general requirement of readers (in this sense, the editorial work is an important part of our mass work). Second, all those who need to reply to a letter should take various measures, All to the author to explain, as far as possible ideological, policy, business guidance and help. In the past, we actually did what we did in these two areas.