“业务连续性管理”的理念即是为了解决突发事件对组织业务造成影响以至中断的问题。业务连续性管理是识别对组织的潜在威胁以及威胁一旦发生可能对业务运行带来的影响一整套管理过程,该过程为组织建立有效应对威胁和自我恢复能力提供了框架,以保护关键相关方的利益、声誉、品牌和创造价值的活动。“9·11”事件发生后,人们更加意识到仅仅恢复数据中心是远远不够的。如2005年美国“卡特里娜”飓风、2008年我国南方冰雪灾害等,均对组织机构的运转,以及水、电、热、气等城市基础设施的正常运行等,造成了不同程度的 “Business Continuity Management ” concept is to solve the unexpected impact on the organization’s business as well as the problem of interruption. Business continuity management is a set of management processes that identify potential threats to an organization and the likely impact on the business operations in the event of a threat that provides the framework for the organization to establish an effective response to threats and self-recovery capabilities to protect the critical stakeholders Interests, reputation, brand and value creation activities. After the September 11 incident, people are more aware that it is not enough to simply restore the data center. Such as Hurricane Katrina in the United States in 2005 and snow and ice disaster in southern China in 2008, all contributed to the normal operation of the organizational structure and the infrastructures in cities such as water, electricity, heat and gas, etc., resulting in varying degrees of