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为采取科学有效的管理方法,合理设置急诊留观床位数,采用运筹学中的排队论理论,对综合性医院急诊留观病人排队系统进行研究,提出床位设置的最佳值,并指出适当增加留观床位,加强管理,有效降低平均留观天数及其波动程度,可增加床位周转率,满足“一切以病人为中心”的服务要求。
In order to adopt a scientific and effective management method, set the number of beds for emergency visits and rationally, use the theory of queuing theory in operations research to study the queuing system of emergency patients in general hospital, put forward the optimal value of bed setting, To observe the beds, strengthen management, effectively reduce the average number of days of observation and its degree of volatility, increase bed turnover, to meet the “all patient-centered” service requirements.