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郑州市中原区国税局须水中心税务所为纳税人服务得如何,先不往深处说,先说能看得见、摸得着的,掰着指头数就有:向纳税人发放“青年文明号”服务卡1800多张,推行服务承诺制;设置了长8米、高3米的税法公告栏,将具体服务承诺内容及工作人员照片、监督电话向纳税人公开;在办税服务厅设置了咨询台,为纳税人准备了沙发、茶几、茶杯、矿泉壶、消毒柜、笔墨纸、方便胶、印台、印泥、《纳税指南》及其它宣传材料;自行设计了征收程序图、业务程序图、办税程序图,使纳税人一目了然;实行工作人员挂牌上岗制度,推广文明用语,禁止使用文明忌语;在办税服务厅设置了意见簿,虚心接受纳税人的意见,不断改进工作……
Zhongyuan District, Zhengzhou City, the Inland Revenue Department Tax Center water tax services for taxpayers, first not to the depths, said first visible, touching, breaking the fingers there: the taxpayers issued “Youth Civilization, ”more than 1,800 service cards, the implementation of service commitment system; set up a 8 meters long, 3 meters high tax bulletin board, the specific content of service commitments and staff photos, supervision of the telephone open to taxpayers; Set up an information desk, prepared for the taxpayers sofas, coffee table, cup, mineral water pot, disinfection cabinet, pen and ink, convenient plastic, ink pad, inkpad, “tax guide” and other promotional materials; Figure, procedures for tax procedures, so that taxpayers at a glance; the implementation of the system of posts staff posts to promote civilized language, the prohibition of the use of civilized avoidable; tax office set up an opinion book, humbly accept the views of taxpayers and continuously improve their work ... ...