进入21世纪,在经济全球化背景下,社会分工日趋精细化,价值取向和利益追求日趋多元化,产品质量受关注程度越来越高,而质量的好坏与企业的责任链条运行息息相关,有效把控责任链条良性运行,才能够有效保证产品质量。因此,如何有效引导和激励企业每名员工切实发挥作用,承担应有职责,保证产品质量,是我们每个管理者当前需要研究和解决的一大课题。 In the 21st century, under the background of economic globalization, the division of labor in society is increasingly refined, the value orientation and interest pursuit are increasingly diversified, the quality of products is getting more and more attention, and the quality is closely linked with the chain of responsibility of enterprises. To control the healthy operation of the chain of responsibility, can effectively ensure product quality. Therefore, how to effectively guide and motivate every employee in the enterprise to effectively play their role, to assume their due responsibilities and to ensure the quality of their products is a major issue that each of our managers currently needs to study and solve.