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星级酒店主要从以下几方面的因素评定。1.地理位置:地处黄金地段,商业发达,交通便利,环境优美。2.建筑设计:结构精美,装璜考究,工艺精细,职工与客人通道要分开。3.内部设施的豪华程度:清洁卫生。4.服务质量:服务质量是衡量一个酒店档次的主要标准。5.宾客满意度:五星级酒店的满意度要达到95%。具体要求:三星级以上酒店要24小时供电、热水,四星级酒店卫生间要有吹风机,五星级则必须备有体重秤,四星级以上酒店备有鲜花,24小时有人服务。标准间内应有梳妆台、写字台、衣橱、衣架、软垫、坐椅沙发、毛毯。前厅面积/间的比例应大于0.6,标准间的面积不应小于
Star hotel mainly from the following aspects of the assessment. 1. Location: Located in prime locations, commercial development, convenient transportation and beautiful environment. 2. Architectural Design: exquisite structure, sophisticated decoration, fine technology, workers and guests to be separated from the channel. 3. Luxurious interior facilities: clean and hygienic. 4. Quality of service: Quality of service is the main measure of a hotel’s quality. 5. Guest Satisfaction: Five-star hotel satisfaction to reach 95%. Specific requirements: more than three-star hotel to power 24 hours, hot water, four-star hotel bathroom hair dryer, five-star scale must be equipped with scales, four-star hotel with flowers, 24-hour service. Standard rooms should be dresser, desk, wardrobe, racks, cushions, chairs, sofa, blankets. The ratio of lobby area / room should be greater than 0.6, the standard room area should not be less than