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[目的 /意义]对比用户在使用WAP和APP这两种方式访问移动图书馆时的检索行为,为移动图书馆的服务创新提供参考。[方法 /过程]通过对某高校图书馆OPAC系统移动端日志数据进行统计分析,从搜索会话、查询式、高频关键词以及检索方式等方面展开研究。[结果 /结论]发现用户更多地是使用WAP访问移动图书馆,相比之下,在使用APP访问移动图书馆时,用户更倾向于在短时间内进行较少的查询来结束搜索会话;使用这两种方式查询的高频关键词所属领域有很大的相似性,中文检索多集中在数学、管理学、经济学、社会学等领域;简单检索是用户访问移动图书馆时使用的主要检索方式,通过WAP访问的用户选择其他检索方式的比率要大于通过APP访问的用户。
[Purpose / Significance] To compare the retrieval behavior when users access the mobile library in both WAP and APP ways, and provide references for the service innovation of the mobile library. [Methods / Procedures] Through the statistical analysis of mobile terminal log data of an OPAC system in a college library, this paper conducts research on search sessions, inquiries, high-frequency keywords, and retrieval methods. [Results / Conclusion] It is found that users are more likely to use WAP to access mobile libraries. In contrast, when using APP to access mobile libraries, users are more likely to end their search sessions with fewer queries in a short period of time. There are many similarities in the fields of high-frequency keywords that are queried using these two methods. Most of the Chinese searches focus on mathematics, management science, economics and sociology. Simple retrieval is mainly used by users when accessing mobile libraries The search method, users who visit through WAP, choose other retrieval methods than the users who visit through APP.