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随着各地博物馆免费开放工作的稳步推进,博物馆面对观众群更加广泛,观众的素质愈加参差不齐,这对博物馆讲解工作也提出了更新更高的要求。本文首先简述了博物馆讲解员的综合素质面临的困境,其次笔者提出应当从讲解员的语言艺术、体态规范、外在气质、知识内涵、服务态度、心理素质这六个方面提升讲解员的综合素质,最后强调了讲解员良好的素质对博物馆发展的重要影响。
With the steady progress of free and open museums around the world, the museum faces more extensive audiences and the quality of audiences is increasingly uneven. This has also raised newer and higher requirements for museum interpretation. This article first briefly describes the predicament faced by the comprehensive quality of museum instructors. Secondly, the author proposes that the comprehensiveness of instructors should be improved from the six aspects of language art, body form norm, external temperament, knowledge connotation, service attitude and psychological quality of instructors Quality, and finally emphasized the important influence of the good quality of instructors on the development of the museum.