论文部分内容阅读
吉林省梅河口市社会医疗保险管理局承担着全市近31万人的医疗、工伤、生育保险业务管理以及48家定点医疗机构和定点零售药店医疗保险服务质量的管理工作。梅河口市社会医疗保险管理局始终坚持“服务群众、保障民生”理念,不断扩宽参保覆盖面,提高保障待遇水平,改进服务质量,切实解决百姓“看病贵”的难题,探索推行“一个窗口对外、一条龙办公、一体化服务”的服务模式,实现了窗口工作零投诉、零上访、零违规的目标,群众满意率达到100%。
Meihekou City, Jilin Province Social Health Insurance Administration bear the city’s nearly 310,000 people in the medical, industrial injury, maternity insurance business management and 48 designated medical institutions and designated retail pharmacies medical insurance service quality management. Meihekou Social Health Insurance Administration has always adhered to the concept of “serving the masses and protecting people’s livelihood”, continuously expanded the coverage of insurance coverage, raised the level of protection and treatment, and improved the service quality so as to effectively solve the difficult problem of people being overwhelmed by medical expenses and exploring Implementation of the “one window to the outside, through-train office, integrated services ” service model, to achieve the window work zero complaints, petitions, zero non-compliance goals, mass satisfaction rate of 100%.