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美国密歇根州州立大河谷大学塞德曼商学院管理系的管理学教授杰迪普·莫特瓦尼和阿肖克·库玛,以及英国格拉斯哥卡利多尼安大学卡利多尼安商学院管理系高级讲师和六西格玛研究小组主任吉久·安东尼在近期的《TQM 杂志》上撰文“检查六西格玛实施的业务流程变革框架:陶氏化学公司案例研究”。他们采用变革理论的分析框架,分析了促进陶氏化学公司实施六西格玛取得成功的因素,包括战略制定、学习能力、文化准备、信息技术的杠杆效应和知识共享能力、网络关系、变革管理实践和流程管理实践七个方面。最后总结了陶氏化学公司实施六西格玛的成功经验。
Jeppe Moutvanni and Ashok Cooma, the management professors of the management department at Sideman School of Management, State University of the Grand Rapids, Michigan, USA, and the management department of Calidorian Business School, Caledonian University, Glasgow, United Kingdom Senior lecturer and director of the Six Sigma Research Group Ji Ji Anthony wrote in a recent TQM magazine “Check the business process change framework implemented by Six Sigma: The Dow Chemical Company Case Study.” Using an analytical framework of change theory, they analyzed factors that contributed to the success of The Dow Chemical Company in implementing Six Sigma, including strategic development, learning capabilities, cultural preparation, information technology leverage and knowledge-sharing capabilities, networking, change management practices and processes Management practices in seven areas. Finally, Summarized the successful experience of Dow Chemical Company in implementing Six Sigma.