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目的:讨论运用“五常法”对浙江省绍兴市柯桥区中医医院手术室采取规范化管理的结果,以改进手术室工作环境,提升手术室工作质量。方法:运用“五常法”管理理论对手术室工作中遇到的问题进行解析。结果:手术室工作环境得到改善,工作空间得到明显增加,医疗用品的放置井然有序,医疗器材、重大仪器、特殊药品以及手术室工作质量等得到了显著改进,病人和医务人员的满意度都得到了明显的提升,有效预防了医疗过错和医疗纠纷。结论:“五常法”是合适的、严谨的管理办法,值得推广。
OBJECTIVE: To discuss the results of standardized management of operating room in Keqiao District Chinese Medicine Hospital of Shaoxing City, Zhejiang Province by using “Five Methods” to improve the working environment in operating room and improve the quality of operating room. Methods: The problems encountered in the operation of the operating room were analyzed by using the “five regular methods” management theory. Results: The working environment of the operating room was improved, the working space was significantly increased, and the medical supplies were arranged in an orderly manner. The quality of medical equipment, major instruments, special medicines and operating rooms were significantly improved. Both patient and medical staff satisfaction Has been significantly improved, effectively preventing medical errors and medical disputes. Conclusion: “five practices ” is a suitable, rigorous management approach, it is worth promoting.