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随着生活水平的提高, 现代人更注重有品质的生活。 阅读成为近年来人们普遍认同并养成的习惯,在公共图书馆出入的人越来越多, 人们将更多的时间和精力投放到读书上面, 以提高自身修养。 因此, 公共图书馆承担着为人们提供阅读环境的责任, 公共图书馆提升服务效能, 是对馆内的人、 物、 财、 信息技术的经营与完善, 包括馆内的软硬件设备、 人员的服务理念和水平等, 这一系列的服务效能提升将有利于提高人民群众的科学文化素养, 促进社会和谐。
With the improvement of living standards, modern people pay more attention to quality of life. Reading has become a habit widely recognized and nurtured by people in recent years. More and more people move in and out of public libraries, and people devote more time and energy to reading to improve their self-cultivation. Therefore, the public library undertakes the responsibility of providing people with a reading environment. The public library improves the service efficiency. It manages and perfects the human, material, financial and information technologies in the library, including the hardware and software facilities and personnel Service concept and level of performance improvement of this series of services will be conducive to improving people’s scientific and cultural accomplishment and promote social harmony.