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群众工作部是执政党在信访工作中重拾群众路线、用群众工作统揽信访工作的重要体现。它既融合了群众路线的遗产,又吸纳了现代国家治理理念和方式,充分彰显了执政党统筹全局解决信访问题的决心。群众工作部将信访工作进一步吸纳到官僚体制中,有利于重构官僚权力体系,督促地方政府重视信访问题,缓解信访的严峻形势。当然,群众工作部也有其局限性,它无法独立承担解决信访问题的重任,而有赖于相关配套制度的完善和国家治理理念的转型。
The mass work department is an important manifestation of the ruling party’s task of regaining the mass line in the work of letters and visits and using mass work to control letters and visits. It not only integrates the legacy of the mass line, but also absorbs the concepts and methods of modern state governance, fully demonstrating the determination of the ruling party to comprehensively solve the problem of letters and visits. The Department of Mass Work further absorbed letters and visits into the bureaucratic system, helped reform the bureaucratic power system, and urged local governments to attach importance to the issue of letters and visits and alleviate the grim situation of letters and visits. Of course, the Ministry of Mass Work also has its own limitations. It can not independently assume the important task of resolving letters and visits, and depends on the improvement of related supporting systems and the transformation of the concept of state governance.