石河子市人大常委会始终坚持把信访工作作为人大监督工作的重要内容,对重点信访件加大督办力度,力促一些反映属实、诉求合理合法的问题得到有效解决,发挥了人大信访工作在强化人大监督、维护群众合法权益等方面的积极作用。提高人员素质市人大常委会要求信访干部努力学习法律法规和国家政策,不断提高信访业务水平。面对来自社会各阶层的上访群众,信访干部应具备丰富的工作经验和生活阅历,要有较高的政策水平和解答问题的能力,要熟悉了解一府两院的工作情况,保证信访接待中讲法说理,依法依规答复问题,能够妥善协调处理经济快速发展时期出现的土地征收、房屋拆迁、城市建设等热点问题,在信访工作中不断提高人大的权威和形象。严抓督查督办市人大常委会把信访督办解决实际问题作为人大信访工作的终极目标。对一般信访件,交有关职能部门处理,并要求有关部门在规定时间内将办理情况反馈给市人大常委会信访接待室;对上级人大批 Standing Committee of Shihezi City People’s Congress Standing Committee has always insisted on the work of the NPC as the supervision of the important content of the major letters and visits to step up supervision efforts to urge some reflect the truth and appeal for a reasonable and legitimate issues have been effectively addressed the people’s congress letters and visits to work in strengthening oversight , Safeguard the legitimate rights and interests of the masses and other aspects of the positive role. Improve the quality of personnel Municipal People’s Congress Standing Committee urged letter and visit cadres to study hard laws and regulations and national policies, and constantly improve the level of letters and visits. In the face of petitioners from all walks of life, letters and visits cadres should have rich working experience and life experience. They should have a high level of policy and the ability to answer questions. They should be familiar with the work of one government and two houses and ensure reception of letters and visits Argue rationally and answer questions in accordance with laws and regulations, properly handle the hot issues of land expropriation, house demolition and urban construction during the period of rapid economic development, and constantly improve the authority and image of the people’s congress in the petition work. Seriously inspecting and supervising the NPC Standing Committee to handle the ultimate goal of letter and visit supervision and handling of practical problems as the work of letters and visits by people’s congresses. On the general petition, to the relevant functional departments to deal with and require the relevant departments within a specified time will handle the situation to the Municipal People’s Congress petition reception room; large number of superiors