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电视购物的商品质量怎么样?售后服务有保障吗?中国消费者协会今年7~10月组织工作人员以普通消费者身份对33家卫视购物栏日和12家专业购物频道的电视购物商品进行样品购买和信息采集,就售后服务等进行了体验、测试和评价,并于11月2日正式发布了《电视购物服务测评报告》,曝出了当前我国电视购物行业存在商品质量低劣、售后服务体验不佳和宣传信息普遍违规等问题。部分样品不符合国家相关标准此次测试主要针对保健食品、保健用品、化妆品、服装家纺、家用电器、锅具(非电器类)、珠宝、净化
TV shopping quality of goods how? After-sales service is guaranteed? Chinese Consumers Association from July to October this year, the organization as an ordinary consumer identity of 33 TV shopping mall day and 12 professional shopping channel television shopping samples Purchase and information collection, after-sales service, etc. experience, testing and evaluation, and officially released on November 2, “TV shopping service evaluation report”, exposing the existence of China’s television shopping industry, poor quality of products, service experience Poor general publicity messages and other issues. Some samples do not meet the relevant national standards The test mainly for health food, health products, cosmetics, apparel textiles, household appliances, pots (non-electrical), jewelry, purification