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网络格式合同的产生,是为了保证网络交易的安全与效率。在网络交易环境中,网络格式合同表现出了不同于传统意义上的格式合同的一些特有的属性。与此同时,在发生纠纷的过程中,消费者维权也面临着不同于传统的消费纠纷救济的新问题。本文通过研究分析我国在网络格式合同纠纷领域的法律实施境况,主要从网络格式合同纠纷解决机制的选择及完善角度展开分析,重点对网上和解与网上调解平台的建立进行论述,力求完善网络格式合同纠纷中对消费者的救济。
Network format contract generation, is to ensure the safety and efficiency of online transactions. In the network transaction environment, the network format contract shows some special attributes different from the traditional format contract. At the same time, in the process of disputes, consumer rights protection also faces new problems different from the traditional relief of consumer disputes. By analyzing and analyzing the situation of law enforcement in the field of network format contract disputes in our country, this paper mainly analyzes the selection and improvement of network format contract dispute resolution mechanism, and mainly discusses the establishment of network reconciliation and online mediation platform, and strives to perfect the network format contract Dispute relief to consumers.