在医院住院处的收费管理一直是医院管理工作中十分重要的一个管理工作,同时住院部收费处的窗口服务直接和患者家属接触,在很大程度上代表着医院的整体形象,因此在医院住院处的收费管理窗口上的管理工作是十分重要的。在此背景下,文章首先介绍了现阶段在医院住院处收费管理上存在的问题,进而根据问题和患者的实际所需,提出了有效地改善措施。 The management of charges in the hospital inpatient department has always been a very important management task in the hospital management. Meanwhile, the window service in the toll collection department of the inpatient department directly contacted the families of the patients, largely representing the overall image of the hospital. Therefore, hospitalization in the hospital Department of charge management window on the management of the work is very important. In this context, the article first introduces the current problems in hospital management of hospital charges, and then according to the actual needs of patients and the problem, put forward effective measures to improve.