论文部分内容阅读
如今人类已经进入了一个飞速发展的信息社会,而以PC机为终端的计算机通信网和以电话机为终端的电话网,几乎覆盖了人类生存的各个角落。这两大通信网对今后的信息时代起着至关重要的作用。由于两个网产生的时代背景和最初的应用目的不同,因此它们在相当长时间内是相互隔离的。近几年来,随着Internet的发展,多媒体、ATM、IN、语音处理技术和程控交换技术的进步,使两大通信网在高层次上融为一体成为可能,这就是近几年迅速发展的CTI技术,即计算机电话语音集成技术。
Today, mankind has entered a rapidly developing information society. The computer communication network with a PC as a terminal and the telephone network with a telephone as a terminal cover almost every corner of human existence. These two major communications networks play a crucial role in the information age in the future. Since the two networks generate different time backgrounds and initial application purposes, they are isolated from each other for quite a long time. In recent years, with the development of the Internet, advances in multimedia, ATM, IN, voice processing technologies, and program-controlled switching technologies have made it possible to integrate the two communications networks at a high level. This is the rapid development of CTI in recent years. Technology, ie computer telephony voice integration technology.