电子商务作为商务模式的变革性产物,在提高商务效率、扩大贸易规模,方便消费者消费等方面有着不可替代的作用。在电子商务环境下,消费者的权益保护问题日益突出,必须紧紧依靠法律,依法维权,促进电子商务健康发展。 As a transformative product of business model, e-commerce plays an irreplaceable role in improving business efficiency, expanding trade scale, and facilitating consumer spending. Under the environment of e-commerce, the protection of the rights and interests of consumers has become increasingly prominent. We must rely on the law and protect the rights according to law, and promote the healthy development of e-commerce.