近年来,日本医院之间确保患者利益和良好经营的竞争日益明显。为了既能提高经营效率,又能做到尊重患者,各医院都在改善医疗服务工作,同时还开展了自我医疗评价。一些欧美国家从20世纪初开始,在医疗评价方面不断积累经验,不仅通过医疗提供者(医院经营者、医师、护士、行政以及与医疗有关的职员等)进行的评价,还请就医患者参与评价,从中了解患者的意见和满意度。日本医疗评价工作刚刚起步,通过患者来评价,几乎还未进行。 In recent years, competition between Japanese hospitals to ensure the interests of patients and good management has become increasingly apparent. In order to improve operational efficiency and respect patients, all hospitals are improving their medical services while also conducting self-care evaluations. Some European and American countries have been accumulating experience in medical evaluation since the beginning of the 20th century, not only through medical providers (hospital operators, physicians, nurses, administrative and medical staff, etc.), but also to participate in the evaluation of medical patients. , to understand the patient’s opinion and satisfaction. The medical evaluation work in Japan has just started and is evaluated by patients. It has almost never been done.