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目前,情绪管理作为一种艺术手法存在于领导艺术中,而在当前生活节奏较快、竞争异常激烈的社会里,企业员工的情绪波动十分频繁,从而引发一系列问题,削弱企业竞争力。随着心理学研究的发展,企业管理者逐渐意识到情绪是一项重要资源,通过关注员工的情绪变化,合理的情绪管理,激发员工热情、促进团队和组织的和谐发展,提升企业士气,塑造特色企业文化,是企业保有强大竞争力的重要因素。
Emotional management, as an artistry, currently exists in the art of leadership. In the current fast-paced and highly competitive society, mood swings in corporate employees are frequent and lead to a series of problems that weaken the competitiveness of enterprises. With the development of psychology research, managers gradually realize that emotion is an important resource. By focusing on the emotional changes of staff, reasonable emotional management, inspiring staff enthusiasm, promoting the harmonious development of the team and organization, improving corporate morale and shaping Characteristic corporate culture, is an important factor in maintaining a strong competitive edge.