背景介绍:北方某著名中西医结合三甲综合性医院是我国重要的中西医结合治疗中心,拥有多名享受国务院津贴的专家,900多张床位。过去由于医院管理不善,对患者服务质量较差,医疗纠纷不断,缺乏成本控制系统,员工奖金较低,高层次医师流失严重。为扭转困境,上级部门协调更换了医院领导班子,选拔著名的年轻中西医专家张博士担任院长。张院长上任后 Background: A well-known integrated traditional Chinese and western medicine hospital in the north is an important integrated Chinese and Western medicine treatment center in China. It has more than 900 experts who enjoy allowances from the State Council. In the past, due to poor hospital management, poor quality of service to patients, continuous medical disputes, lack of cost control systems, low employee bonuses, and high levels of physician loss. To reverse the predicament, the superior departments coordinated the replacement of the hospital leadership team and selected Dr. Zhang, a famous young Chinese and Western medicine expert, as the dean. After Dean Zhang took office