本期主要介绍新版波多里奇卓越绩效准则第四章“测量、分析与知识管理”及第五章“以人文本”条款。“测量、分析与知识管理”章节是关于有效测量、分析、改进组织绩效,以及管理组织知识以驱动改进、创新和提升竞争力的所有关键信息的重点,被誉为协调组织运营与战略目标的“大脑中枢”。新准则中,本章的变化 This issue mainly introduces the new version of Baldrige’s high performance standards Chapter IV “Measurement, Analysis and Knowledge Management” and Chapter V “Humanistic” provisions. The chapter on “Measurement, Analytics and Knowledge Management” focuses on all key information that is effective in measuring, analyzing, improving organizational performance, and managing organizational knowledge to drive improvement, innovation and competitiveness. It is hailed as the key to coordinating organization operations and strategy The target’s “brain center”. New guidelines, changes in this chapter