在预防与处置群体性事件过程中,信息交流起着十分重要的作用。及时有效的信息交流有助于查明事实真相,提出有效对策,缓和或化解矛盾冲突,尽快消除事件的不良影响。本文对公安边防部门预防和处置群体性事件过程中信息交流的种类,交流障碍进行了分析,并提出了障碍排除的对策。 The exchange of information plays a very important role in the prevention and handling of mass incidents. The timely and effective exchange of information helps to find out the truth and put forward effective countermeasures to ease or resolve the conflicts and conflicts and eliminate the adverse effects of the incidents as soon as possible. This article analyzes the types of information exchange and communication barriers during the prevention and handling of mass incidents in the border control departments of public security, and puts forward the countermeasures to eliminate them.