目前物业管理的机制还不健全,多数小区的物管企业是由原房地产开发商组建的,并不是由广大业主自己选定的;双方的职责和权利也不够明确,物业企业与业主之间常常因服务质量或收费问题而发生矛盾。 应当明确物管企业与业主之间的关系,不是管理与被管理的关系,而是服务与被服务的关系 The current property management mechanism is not perfect, the majority of district property management companies set up by the original real estate developers, not by the majority of owners choose their own; the responsibilities and rights of both parties is not clear enough, often between property companies and owners Conflicts due to quality of service or charges. It should be clear that the relationship between property management enterprises and owners is not the relationship between management and management, but the relationship between service and service