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本报讯为期40天的2015春运已经圆满落下帷幕。海格春运服务工作平稳有序,保障有力,客户热线电话数量平稳,配件紧急订单基本满足,假期值班人员尽职尽力,圆满保障了假期春运服务,服务能力再次得到检验。为保障客户车辆春运,海格国内服务各大区分别成立春运应急服务小组,各大区服务经理负责区域内服务资源的协调、紧急服务需求的处理等。每天通过服务微信群,通报当天区域内的服务情况,以便相关人员随时
WASHINGTON 40-day Spring Festival 2015 has come to a successful conclusion. Heli Spring Festival service was steady and orderly, with strong guarantee. The number of hotline customers was stable. Emergency orders for accessories were basically fulfilled. Holiday duty staff worked diligently to ensure the successful service of Spring Festival transportation service and the service ability was tested again. In order to protect customers’ vehicles during the Spring Festival, each service area of Hagrid was set up as an emergency service team for the Spring Festival. The service managers of different regions are responsible for coordinating service resources within the region and handling emergency service needs. WeChat Group through the service every day to inform the situation in the region of the day, so that relevant personnel at any time