几年来,不少机械工业企业,改变了过去那种“卖方老大”、“皇帝女儿不愁嫁”、不认真为用户服务的坏作风,树立了“用户至上”、“质量第一”、“服务第一”的思想和作风,建立了一系列制度,保证为用户服务的工作真正落到实处。凡是这样做了的企业,都能建立信誉,发展品种,改进质量,在竞争中立于不败之地,为国家做出可喜的贡献。 石家庄水泵厂就是这样做的一个工厂。 该厂采用了引进国外先进的设计和制造工艺,自我消化吸收的正确路子。目前生产的杂质泵在全国复盖面已达80％左右。该厂“七五”期间,以跻身于世界先进企业为目标,努力提高企业管理水平,建立了从产品开发、设计制造、工艺、销售服务全过程的质量保证体 Over the past few years, many mechanical industrial enterprises have changed the old style of “the seller’s boss,” “the emperor’s daughter does not marry”, and did not seriously serve the user. They have established the “customer first”, “quality first”, and “ The service first thought and the style of work have established a series of systems to ensure that the services for users are truly implemented. All companies that do so can build credibility, develop varieties, improve quality, remain invincible in the competition, and make gratifying contributions to the country. Shijiazhuang Pump Factory is a factory that does this. The factory adopted the introduction of advanced foreign design and manufacturing processes, self-digestion and absorption of the correct way. At present, the production of impurity pumps has reached 80% in the country. During the “7th Five-Year Plan” period, the plant aims to become a world-class enterprise, strives to improve the level of corporate management, and establishes a quality assurance body that covers the entire process of product development, design, manufacturing, technology, and sales services.