所谓胜任特征是指能将某一工作中表现优异者与表现平平者区分开来的个人潜在的、深层次的特征,它可以是动机、特质、自我形象、态度或价值观以及某领域的知识、认知或行为技能——任何可以被测量或计数的,并且能显著区分优秀绩效和普通绩效的个体特征。自从 The so-called competency is the ability to distinguish between outstanding performance and performance of a work potential underlying, deep features, it can be motivation, traits, self-image, attitude or values ​​and knowledge of a field, Cognitive or behavioral skills - any individual traits that can be measured or counted and that can significantly distinguish good performance from normal performance. since