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如今的客车市场正逐步进入诸侯争雄的时代,售后服务即将成为售前的最主要牵引力,由此可见,在未来的竞争中,只有拥有优秀的售后服务能力的客车企业才能引导整车销售市场的走向。2013年9月,由《商用汽车》杂志社发起并主办的“2013商用汽车服务满意度调查”活动在吉林长春拉开帷幕。本刊记者一行4人从长春市驾车出发,历时7 d,途经吉林、沈阳、大连和公主岭4座城市,共行驶了2 000余km,先后走访了包括郑州宇通客车股份有限公司长春销售服务中心、长春市朋安汽车销
Today’s bus market is gradually entering the era of vassal war, after-sales service will soon become the most important pre-sale traction, we can see that in the future competition, only the excellent after-sales service capabilities of bus companies can guide the vehicle sales market The trend. In September 2013, the 2013 Business Service Satisfaction Survey was launched and hosted by Commercial Vehicle magazine in Changchun, Jilin Province. Our reporter and his entourage started from Changchun City by car for 4 days and lasted for 7 days. They traveled through 4 cities of Jilin, Shenyang, Dalian and Gongzhuling for a total of more than 2 000 km and successively visited Changchun Sales and Service Center including Zhengzhou Yutong Bus Co., Ltd. Changchun City, Peng-car sales