保安培训不可走过场——保安员培训现状调查纪实

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近年来,我国保安业有了长足发展,有关保安队伍规范的文件也相继出台。但作为社会治安的一支重要辅助力量,保安队伍管理工作仍有诸多不足:保安员文化水乎偏低,素质参差不齐;队员招聘把关不严,只管眼前不问过去;由于缺乏相应法律常识,保安员在执勤中常引发矛盾。作为服务性行业,保安员的服务是赢得客户、赢得市场的关键所在。而受工资、福利待遇等方面的影响,保安员普遍存在文化素质低、就业门槛低的状况,此时,培训工作就显得更为重要。然而,记者在北京、天津、兰州、廊坊等地了解到的情况却是:培训时间短、培调内容单一、针对性不强。在这样的前提下,不要说保安员对培训的兴趣浓不浓,就是培训的组织者面对年年一成不变的培训内容、培训形式也会感到厌倦,培训的积极性、主动性提高不起来,培训内容与实际工作联系不够紧密,很容易造成“只见培训、不见素质增长”的局面。培训工作不到位,保安员的素质就难以保证,在执勤中很容易出现不和谐的声音。特别是一些非正规保安组织,人员招收把关不严,培训工作严重缺失。国内媒体曾一度铺天盖地对保安行业中出现的违法乱纪事件进行报道,各类负面事件频发,与保安培训工作的缺失有很大关联。可以说,抓好保安从业人员培训工作已刻不容缓。 In recent years, the security industry in our country has made great strides and the documents on the norms of the security forces have also been promulgated one after another. However, as an important supporting force for public order, there are still many deficiencies in the management of the security forces. For example, there are still a lot of inadequacies in the management of the security forces. For example, the security guards are of a low standard of culture and the qualities are uneven. The recruitment of staff is not rigorous, Security guards often trigger conflicts during their duties. As a service industry, the security service is the key to winning customers and winning the market. And by the impact of wages, benefits and other aspects, the security guards are generally low quality of education and low employment threshold. At this time, the training work is even more important. However, the reporters learned in Beijing, Tianjin, Lanzhou and Langfang that the training time is short, the training content is single, and the pertinence is not strong. Under this premise, not to mention that security guards are less interested in training, that is, organizers of training face tiring year-round training content, and the form of training will get bored. Training enthusiasm and initiative will not be improved. Training Content is not closely linked with the actual work, it is easy to cause “I saw the training, not the quality of growth ” situation. Training is not in place, the quality of security guards is difficult to guarantee that in the duty is prone to discordant voice. In particular, some non-formal security organizations are not strict in their recruitment and training, and their training is seriously lacking. Over time, the domestic media have reported on cases of irregularities in the security industry. The frequent occurrence of various negative events is closely linked to the lack of security training. It can be said that a good job of security personnel training has been urgent.
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