一是长期开放意见箱和建议簿,广泛收集纳税人对提高服务质量和效率的意见、建议,以让纳税人满意为出发点,认真整改。二是针对个别税种政策新、变化大的特点,加强干部自我学习,确保企业所得税、车船税、土地使用税等新政策在宣传中不变形、不走样。三是把在纳税户里占有较高比例,但纳税意识较弱的个体工商户和税收知识 One is to open up long-term suggestion boxes and proposals and widely collect taxpayers’ opinions and suggestions on improving the quality and efficiency of service. Starting from satisfying taxpayers, they should conscientiously rectify the situation. Second, in light of the new and changing characteristics of individual tax policies, we should strengthen self-learning among cadres and ensure that new policies such as corporate income tax, travel tax and land use tax will not be distorted in the propaganda campaign. The third is to take a higher proportion of taxpayers, but tax awareness of the weak individual businesses and tax knowledge