五官科病房是集耳鼻喉、眼和口腔的综合病房,设病床38张,三科换药室各一个。自1990年针对病区交叉感染问题,通过全面质量管理,取得了显著的效果。运用质量管理中最基本的 PDCA 循环方法,具体作法如下。一、P 阶段(计划阶段)(一)分析现状:各换药室和病室一年内每月一次的细菌培养结果统计见表1、表2。表1 换药室不合格频数频率表 ENT ward is set otolaryngology, eye and oral comprehensive ward, set 38 beds, three subjects for each one. Since 1990, the problem of cross-infection in wards has been achieved through total quality management and achieved remarkable results. Use the most basic PDCA cycle of quality management methods, as follows. First, the P stage (planning stage) (A) analysis of the status quo: Each change room and ward once a year within a month of bacterial culture statistics in Table 1, Table 2. Table 1 dressing room unqualified frequency frequency table