精细化管理源于日本20世纪50年代的一种企业管理理念。精细化管理就是落实管理责任,将管理责任具体化、明确化。精细化管理是以最经济的管理方式获取最大的效益,达到企业可持续发展为目的的管理方式。精细化管理在服务中是“用心服务,真心服务”的工作思想在管理中的具体体现,其目的就是把大家平时看似简单、容易的事情用心、用情、用力地做好。 Fine management from Japan in the 1950s a business management philosophy. Fine management is the implementation of management responsibilities, the management responsibility of specific, clear. Fine management is the most economical management approach to obtain the maximum benefit to achieve sustainable development of enterprises for the purpose of management. Fine management in service is “intentions, sincere service ” work in the management of the concrete embodiment of the idea is that we usually seemingly simple and easy things intentions, love, hard to do a good job.