我是一名人民陪审员,除参加合议庭评审外,平时主要在人民调解室做好咨询、服务、导诉、调解工作。调解室是人民调工作的一个窗口。通过几年的实践,我觉得做一个合格的人民陪审员、调解员,必须做好如下三点:一、能听。听力正常的人都能听,但真正能耐心、细心、诚心地倾听民声民意,可不是那么简单的事。 I am a people’s juror. In addition to participating in the collegial bench review, I usually do consultation, service, guidance and mediation mainly in the people’s mediation room. The mediation room is a window on people’s mediation work. After several years of practice, I think that as a qualified people’s assessor and mediator, we must do the following three things: First, we should listen. Listening to normal people can listen, but really be patient, careful and sincere listen to public opinions, is not that simple.