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在国外,几乎每个企业都十分重视技术服务工作。对于机械制造业来说,更是如此。即使是只有几百人的小厂商,也都设有技术服务部门,在国内外设立技术服务处,为本企业的产品开展技术服务。他们认为,在竞争日益激烈的国际市场上,除了提高生产效率,提高产品质量和降低成本之外,还必须向用户提供尽可能完善的技术服务。他们把技术服务和高产、优质摆在一起,列为企业赖以生存与发展的三大支柱。我们在西德和瑞士参观访问期间了解到,一般的
In foreign countries, almost every company attaches great importance to technical service work. This is even more true for the machinery manufacturing industry. Even small manufacturers with only a few hundred people have technical service departments and set up technical service offices at home and abroad to provide technical services for the company’s products. They believe that in an increasingly competitive international market, in addition to improving production efficiency, improving product quality, and reducing costs, they must also provide users with the best possible technical services. They put technical services together with high production and high quality as the three pillars for the survival and development of enterprises. We learned during the visit to West Germany and Switzerland that the general