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目的:探讨完善流程管理对减少妇产科医疗缺陷发生率的效果。方法:选取在医院妇产科进行分娩的产妇200例,随机分成两组,对照组产妇100例,给予常规分娩流程管理;观察组产妇100例,强化完善分娩流程管理措施。比较两组产妇的医疗缺陷发生等情况。结果:观察组产妇医疗缺陷发生比例、产妇满意度、医疗纠纷发生比例、剖宫产比例等,与对照组产妇比较差异显著(P<0.05)。两组产妇均没有发生因管理措施不当导致严重不良后果。结论:对于产科分娩产妇,给予完善流程管理措施,能够减少医疗缺陷发生比例,增加产妇满意度,降低医疗纠纷发生比例,增加产妇的安全性。
Objective: To explore the effect of improving process management on reducing the incidence of obstetrics and gynecology defects. Methods: 200 maternal women who gave birth in the obstetrics and gynecology department of the hospital were randomly divided into two groups. 100 maternal women in the control group were given routine birth process management. 100 maternal women in the observation group were enrolled to strengthen the management of delivery process. Compare the occurrence of medical defects in two groups of maternal. Results: The incidence of medical defects, maternal satisfaction, the proportion of medical disputes and cesarean section in the observation group were significantly different from those in the control group (P <0.05). Two groups of mothers did not occur due to improper management practices lead to serious adverse consequences. Conclusion: For maternal obstetric delivery, improve the process management measures, can reduce the proportion of medical defects, increase maternal satisfaction, reduce the proportion of medical disputes, increase maternal safety.