调解员调解员是中立的专家，帮助当事入谈判，在商事争议中，调解员须由当事人邀请介入谈判，在美国，不要公民介入调解。该制度系完全自愿的并以当事人的利益为出发』与。过去，商业人士极少请调解员介入他们的谈判，发生争执的经理通常用电话谈判或约定和谈会议。这是惯常使 Mediator Mediators are neutral experts who assist the parties in their negotiations. In commercial disputes, the mediator must be invited by the parties to intervene in the negotiations. In the United States, no citizen should be involved in the mediation. The system is completely voluntary and takes the interests of the parties as its starting point. In the past, business people seldom asked mediators to intervene in their negotiations, and the manager who was in dispute usually negotiated or negotiated peace talks by telephone. This is customary